1) Ensure Equitable Access to Information
Information provided by the city and county should be available in multiple languages, in plain language and in a format accessible via screen readers. Recorded updates should be available by phone on a local or toll-free number for people who do not have internet or text access. All video materials should be captioned and audio described. Information must also be provided to people in shelters, hospitals, long-term care facilities, prisons, and other facilities. Information should include prevention techniques, testing, official recommendations, updated statistics, safety net services, and other relevant updates.
2) Ensure Deliveries of Food and Medications
Deliveries of food, medication, and necessary medical supplies must be available to seniors, people with disabilities and chronic health conditions, and others who have been ordered to stay home or for whom it is not safe or possible to go out, as well as unhoused people.